Frequently Asked Questions
Below you’ll find answers to the most common questions you may have on Metalbound. If you still can’t find the answer you’re looking for, just contact us!
General Questions
Placing an order with Metalbound is simple. Start by browsing our extensive range of BDSM furniture on our website, using categories and the search bar to find what you need. Once you find a product you like, click on it to view detailed information and customization options. Select your size preference, then click ‘Email Metalbound to Order’. When you’re ready to proceed, submit the contact form with your selected products. You’ll receive a message from us to begin the ordering process. For any assistance, contact us!
Most of our beds are made of steel, unless otherwise specified.
Yes! We can create custom designs or customize any existing design.
Absolutely! Every item can be customized, and we can build a custom design for you.
You bet! We can custom make just about any sized bed. Contact us for more info.
We can build our beds to accommodate various sizes, weights, and uses. Please contact us for more info.
Metalbound understands the importance of discretion for customers who require privacy. Our products are designed with versatility and subtlety in mind, allowing them to blend seamlessly into various home environments. Many of our pieces feature minimalist designs and finishes that can easily be integrated into standard home decor, making them less conspicuous. Additionally, several items can be customized to further ensure they meet your specific privacy needs, both in function and appearance. For those seeking extra discretion, we offer options to modify or add features that enhance the subtlety of the products. This commitment to discreet design ensures that you can enjoy high-quality BDSM furniture without compromising your privacy.
Our product dimensions are listed under each item’s page. If you need a different size, contact us!
Stockades, crosses, and other addons are integrated into the design and cannot be added after the fact.
Shipping & Payments
Due to the handmade nature of our products, lead times vary. Please contact us for more info.
Our products are disassembled and crated in a plywood crate (86″ x 18″ x 84″), with a shipping weight of 425 lbs.
We ship all over the world! Contact us for more info.
Due to the custom nature of our products, we cannot accept returns or exchanges.
Installation & Care
Your item will arrive crated with directions for assembly.
Along with your product you will receive detailed instructions for assembly. If you need assistance, contact us anytime!
Yes, our products are designed to be sturdy yet practical, allowing for ease of movement. While many of our items are built with robust materials for durability, they are also constructed with the user’s convenience in mind. Furniture pieces can typically be moved with the help of a few people, depending on their size and weight. For larger items, we recommend using furniture sliders or dollies to facilitate movement and prevent damage to both the furniture and your floors. If you anticipate needing to move your furniture frequently, please contact us to discuss custom options that might better suit your needs.
Cleaning your Metalbound furniture is essential to maintain its durability and appearance. For general maintenance, regularly dust the surfaces with a soft, dry cloth. For a deeper clean, use a damp cloth with mild soap and water. Avoid using harsh chemicals or abrasive cleaners, as these can damage the finish and integrity of the materials. For upholstered parts, consult the care instructions specific to the fabric type. If your furniture has leather elements, use a leather cleaner and conditioner to keep it supple and prevent cracking. For metal parts, a gentle metal cleaner or polish can be used to maintain their shine. Always dry the furniture thoroughly after cleaning to prevent moisture damage.